Andrew Gardner

Prompts as playbooks; how infrastructure teams codify operational knowledge

Every infrastructure engineer I know runs prompts in their head. They just don't call them that. You're deploying a new service to production. Without thinking about it, you follow a known sequence to ensure a service will run without impacting existing production workloads. You've done this dozens of times. You don't consult documentation. The checklist lives in your muscle memory, refined by every deployment that went sideways at 2am. Now think about what happens when you leave. Or when a ne